1) reasonable management of basic charging information : including general utilities, property management fees, parking fees and other daily charges related to the payment and business information records and statistics, so that the data is clear and clear, easy for financial personnel to query and liquidation.
2) further improve and optimize customer service: optimize and upgrade customer service on the existing basis. More comprehensive for the owners to provide quality services. In addition to detailed statistics on the delivery of real estate, it is also necessary to carry out regular inspection and maintenance on the equipment of subsequent maintenance projects, and at the same time open the owner to report for repair, so that the owner can participate in the safety monitoring system, which is more conducive to timely detection of problems, supervision of the work situation and service attitude of property personnel, and improvement of property service quality.
3) Maintenance of business such as investment promotion and leasing: Manage the information of all shops in the project, follow up the investment promotion clues of vacant resources, maintain regular customer relationship, and maintain a long-term good process. Unified management of lease contracts, support fast cost contract text, contract expiration reminder, contract signing, renewal, sublease and other fast operations.
4) Strengthen the security patrol and safety guarantee: carry out more detailed management of the tasks of security personnel, monitor the processes from customized scheduling plan to plan implementation and security director, and implement fixed-point clock-in of patrol personnel at the same time, to ensure the conscientious implementation of the patrol work.
5) The property system needs to be connected with existing hardware systems such as access control.
6) Provide complete merchant background and client to support merchant product display, exchange, store membership level and related discounts, price setting, promotion activities, and provide product sales statistics, related financial statements, etc.
7) users use the front end to provide a series of processes such as product browsing, adding shopping carts, automatic settlement, online payment, filling in relevant information, participating in promotional activities, automatic discount reduction and exemption, etc. to facilitate consumers to purchase online .
8) support users offline write-off of online group purchase , support group purchase distribution , and associate with the property system for convenient management.
9) need to work with the existing third-party instant messaging system , and add rights management and other roles to access the mall platform to provide customer service services for the mall.
