Guanchi Group

Customer Profile

Guanchi group was established on March 16, 2012. The company is located in Chengdu, Sichuan Province. The group's business involves energy, real estate, culture, finance, science and technology, tourism and other industrial sectors. At present, the group has set up branches in Beijing, Shanghai, Hong Kong, Chengdu, Chongqing, Sichuan Xuanhan and other places. With more than 10,000 employees, a good company culture provides human resources guarantee for the realization of the company's strategic goals and business goals.

特色应用:
集团管控生态社区综合管理创新应用
Customer Demands

this is the group's new project procurement management system, which is different from the traditional management scheme of previous projects. the management of new projects needs to adopt more intelligent information solutions, which are separated from the manual and manual modes to improve the group's management information level. because it is the first cooperation, the group will try to use the pilot project mode, and the subsequent projects will be decided whether to advance according to the cooperation experience of the pilot project and the product satisfaction.
the core demand of this procurement is to solve the problems related to the charge management of group projects. it is necessary to further eliminate the existing traditional charge management scheme, realize multi-channel, multi-type and more scientific cost management services with information system, strengthen the management of financial statistics, and use digital scheme to make the financial work more efficient, with clear and traceable financial data, intelligent statistics of financial statements, and automatic exemption of activity concessions, and the financial statements can further meet the accrual statistical program.
it is necessary to deal with the records and statistics of the whole process tracking management, material collection and purchase application, user complaint construction for the relevant solutions of property management business, and do a good job in customer satisfaction service and employee work completion rate statistics.
Provide quotation system according to the needs of different business areas, which is used for early information collection and reporting to the group, and wait for the final group approval to determine the cooperation plan.

Solution

in response to the software procurement needs of guanchi group, nohuai cloud has provided two sets of solutions respectively focusing on its key concerns and other solutions.


for solutions related to charging and financial business
nohuai can provide a full set of intelligent charging management schemes, including online and offline multi-channel charging channels (cash, code scanning, online payment, POS machine, bank collection, communication payment, bank-enterprise direct connection, etc.), covering all kinds of payment scenarios of users, achieve faster and more efficient payment services. At the same time, Nuo Huaiyun property supporting the perfect financial intelligent office program, statistical reports support the collection and payment realization system and accrual system, can better meet the diverse statistical needs of users.
the refined permission allocation scheme supports independent allocation of permissions and accounts at different levels such as groups, branches, projects, departments, positions, and employees. system operation logs are provided, data changes are documented, and system operations are traceable, further improving the system data security level.


solutions for property management related businesses
Nuohuaiyun property management can provide customized work order solutions, and carry out personalized process configuration for each link of property regular work, add processing authority and relevant responsible person, intelligent reminding of work order node tasks, statistics of work order completion rate, etc, at the same time, it also supports intelligent dispatch, order grabbing, order transfer, etc. to link up the visual management of material purchase, sale and storage, so that the entire work order process can be fully supervised intelligently.
provide a small program for employees to carry app users in the data center, which can realize more convenient feedback channels and mobile office processing channels, intelligent office applications, real-time task reminders, task progress uploads, and task problem feedback tracking, bringing traditional field task work into unified supervision, and a visual work platform to make property business more efficient.


for professional after-sales service integration plan
to provide one-on-one after-sales service, timely follow up on-line and training related matters, formulate perfect after-sales service plan and feedback \improvement treatment plan, and ensure the smooth progress of the project in all aspects. The customer will be busy with the handover of new projects in the early stage. If the after-sales professional is required to grasp the promotion node more actively, the online work can be completed as soon as possible.

Project Summary

in the early stage of cooperation, nuohuai team arrived at the customer site for delay and demand communication and established a deep trust foundation. after the pilot project was launched, customers could see the strong ability of nuohuai cloud management products and professional after-sales services, and expressed a high degree of recognition for nuohuai products and services, therefore, in the following year, five new projects were launched one after another, truly realizing the one-stop management of the group's multiple projects. With the cooperation experience of the pilot project, the follow-up of the new project and the launch and promotion of the system are also going very smoothly.

Customer Evaluation

The cooperation with Nuo Huai is progressing smoothly, and after-sales consultation and feedback can get timely feedback. The successful on-line implementation of the pilot project has also strengthened the confidence of the group to implement intelligent management in an all-round way.

石经理
观池实业项目部